Frequently Asked Questions
Your guide to premium audio and electronics shopping at KEF International.
Does KEF International offer international shipping?
Yes, we ship our premium electronics worldwide. Shipping rates and delivery times vary by destination and are calculated at checkout.
What is the warranty period for electronic products?
Most of our hardware comes with a standard 12-month manufacturer warranty. Specific high-end audio components may include extended coverage as noted on the product page.
How can I track my order status?
Once your order is dispatched, you will receive an email with a unique tracking number and a link to our carrier's real-time tracking portal.
What is your return policy for opened items?
We accept returns within 30 days of delivery. To be eligible for a full refund, items must be in their original packaging with all accessories and serial numbers intact.
Are the products sold on KEF International authentic?
Absolutely. We are an authorized retailer for all brands we carry, ensuring that every product is 100% authentic and sourced directly from the manufacturer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure digital wallets like Apple Pay and Google Pay.